Public Interaction Line

KCGM’s 24-hour Public Interaction Line was established in 1993 and both the public and employees are encouraged to use the Public Interaction Line on any matter relating to the operations, including requests, complaints, inquiries and feedback.

The Public Interaction Line (PIL) is manned 24 hours a day, seven days a week and is backed up by an electronic database. The PIL database is a very effective tool for analysing and tracking issues and impacts which are of concern to the community.

All PILs are reviewed on a daily basis and a summary of all enquiries and corrective actions is provided each month to KCGM management, Joint Venture Owners Newmont and Barrick and to the Community Reference Group.

Click here for the Public Interaction Line and other KCGM contact details